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Shipping & Returns

Shipping Policy

We offer free standard shipping to all 50 states. For $5.99 you may opt for two day shipping. Your order will be shipped directly from our warehouse in California. Orders received before 12pm PT will be processed the same day. After 12pm PT, the order will be processed the next day.

Delivery times vary based on the distance from the CA warehouse.  You can expect to receive your order in 2-7 business days. You will receive another notification when your order has shipped. 

International Shipping

We cannot ship internationally at this time.

Shipping to P.O. boxes

We cannot ship to P.O. boxes at this time.

How do I track my order?

You will receive an email once your item is shipped. It will include the tracking number and the link to the tracking.

What if I haven't received my item?

If there's any issues please email us at orders@blackownedgaming.com. Please include your order # in the subject line. If the item was lost we will provide a full refund in the amount of the purchase price.

Return & Exchange Policy

If you are dissatisfied for any reason with your order, please contact us.  You have 30 days from the delivery date to return your time. You will be given a full refund back to the mthod of payment on file, or a replacement item; depending on the circumstances of your return.

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